It looks like the vehicle is moving, but there’s no speed and it’s all listed in red. The Fleetminder system looks at the key ON/OFF and the GPS location to determine what status it is in. Green logs are with the key ON and the device is moving. Normal when driving. Grey logs are when […]
In most cases the device is losing power to the main power wire.
Slide your mouse to the bottom of the MAP page to open the lower menu. In the ADMIN menu select VEHICLE SETUP and select the 1st vehicle you wish to group. Under the PRIMARY GROUP field, any exact match with another vehicle will group them in the tracking view.
On the map page, select ACTIVITY then the vehicle and date. On the bottom of the map select the 2nd icon to toggle 4g logs on/off. This feature is only operational on devices with Iridium logs.
On the web portal under the admin menu go to Business Rules and you can set up business hours for each vehicle. This automatically assigns the trips in business hours as work related. You can override this manually if you need to under Log Book Report in the Analytics menu.
The better the view of the sky the stronger the signal. You will generally get a good signal through metal, wood and glass but not heavy metal. Under the dashboards is usually OK, pay attention to the orientation of the GPS antenna so the curved surface is pointing towards the sky and the flat magnetic […]
Green logs means the key is ON, red logs means the key I off and grey logs means the vehicle is idling. IE the key is on but the GPS location is not updating. If the vehicle is not updating position when it is definitely moving, check the GPS antenna is not damaged or shifted […]
When a device gets an ignition ON the system will show this on the activity log and the events will show in green. If you are not seeing green logs when moving it is likely because there is no power to the ignition wire.
There are 2 parts to geofence setup. Drawing the geofence and adding the vehicles that will report on the geofences. We have prepared a video on this here
Go to admin, scroll to “messaging setup”, enter details and purchase SMS credits.