“The results were immediate.While initially we felt that that it was a little ‘big brotherish’, there were some undeniable underlying cultural issues regarding start and finish times.”
Having quickly moved on from that point, cars and trades people are no longer being routed inappropriately and being able to view the closest vehicle to a job that needs to been done “now” has added an amazing amount of efficiency and a competitive dynamic to the organisation.”
“When requested, we can provide accurate timing of when trades people will be attending site, and be on the front foot where someone is running late. The vast array of reports and alerts, in particular the Geofence alerts via email or SMS, mean that you aren’t constantly logging in to the product to view activities.I would conservatively estimate that the product has added at least 30 minutes a day per vehicle in productive time….and of course, we no longer need to ask; “Where are you now?”
– Steve Brown (General Manager)