Today’s customers have much higher expectations when it comes to delivery times and usually want to know about the progress and location of their package.
Specifically, when the order was dispatched from the warehouse, when it arrived at the destination capital city and when it’s traveling on a local delivery truck to the customer’s location.
By installing install GPS vehicle trackers in your delivery cars, vans and trucks you will develop a culture of efficiency within your company allowing you to improve customer service and your company’s reputation.
Better route management with GPS vehicle trackers
With GPS vehicle trackers installed in your delivery vehicles you will be able to optimise each journey and make sure that each time the drivers are on the road they will be traveling in the most direct and efficient route.
Your fleet managers will be able to inform the driver each vehicle when there are delays due to traffic, road works or possibly an accident and avoid having fleet vehicles sitting idling on the road.
Fleet managers will know exactly when and where the bottlenecks are and improve delivery times to the customer.
Efficient maintenance and operations using GPS vehicle trackers
Not only do GPS vehicle trackers allow you to monitor and reroute your vehicles during whilst on the road but they also allow you to better manage maintenance as well.
These devices provide an accurate report of the hours on the road for each vehicle allowing you to schedule maintenance to keep the vehicle operating on the road preventing untimely breakdowns due to late servicing.
(service history report from the fleetminder Live Tracking system)
Additionally, you will have a detailed report of how the vehicle has been operated and can take action if the driver’s habits on the roads are creating the potential for mechanical failure.
For example, below is an overspeed report which can show the date, time, speed and location of the driver at the time high speed was recorded.
Other reports for driving behaviour can include hard braking, harsh acceleration and where vehicles have caused minor damage by reversing or hitting trees, poles or other property.
If you always wondered why some of your vehicle have so many dents, these reports can help to identify when are where they occurred.
Summary
Customers look for prompt delivery from their suppliers and you can certainly demonstrate both faster delivery times and better fleet efficiency by using GPS vehicle trackers in your fleet vehicles.