Better fleet management is one key way businesses can reduce their operating costs and improve efficiency. Paper-based and manual methods of fleet management, routing, planning and reporting can take you only so far.
(an over dramatization of using older paper-based methods for fleet management)
With GPS vehicle trackers installed in your fleet vehicles you can obtain a number of substantial vehicle management benefits. They include:
Benefit 1 – Improve customer response times with better fleet management
Quicker customer response times are a sure way to get repeat customers and with a good GPS vehicle tracking system it’s easy to see the location of each vehicle in real-time and then be able to choose the closest or appropriate vehicle.
This is much better than the old days of ringing a number of your drivers and interrupting them to simply ask where they are.
Improved customer service may include:
- Providing more accurate ETAs.
- Asking a particular service driver to visit a nearby customer immediately after their current job is finished
- Re-routing a delivery driver for an important delivery
- Re-routing a pickup driver for an urgent pickup
Benefit 2 – Reduce distracting calls to drivers
Benefit 3 – Provide accurate billing
Customers do not like to be overcharged and with GPS vehicle tracking you can ensure that you have the correct data to ensure accurate billing.
Most Live Tracking systems provide an array of reports which are generated from the data from the movement of each fleet vehicle over time.
Reports such as the fleetminder Customer Site Report and other reports can be used to determine the time your vehicles have spent at the customer’s site.
(a list of reports that be utilised by the fleet operator)
Benefit 4 – Reduce costly repairs
Ensuring that maintenance is done at the correct times greatly reduces the occurance of break-downs and costly repairs.
Kilometers travelled logs and engine temperature monitoring can be recorded by particular model GPS vehicle trackers.
For example, one of your trucks gets used for two months, but then sits idle in the yard for one month. Rather than relying on date schedules for servicing, the trip or activity reports can show exactly how many kilometres have actually be made.
Conversely, as another example, one truck is used day and night by different drivers then date schedules for servicing may lead to the truck been over driven increasing the risk of a break-down.
Also advanced features on some trackers, like the fleetminder Platinum NxtG series, can provide the recording of the driver’s behaviour including harsh acceleration and deceleration.
Benefit 5 – Reduce theft and loss
When you use vehicle trackers you will instantly know if a vehicle has been stolen from a yard or overnight stop and be able to alert authorities if it has been stolen and provide the location to aid in recovery.
Recovering a stolen vehicle quickly usually means less damage is done to the vehicle, by the thief themselves and then by anyone else who may come across the dumped vehicle.
Some GPS vehicle trackers also allow the starter motor to be disabled remotely effectively preventing the thief from driving the vehicle again once the engine is switched off.
Benefit 6 – Decrease the cost of insurance
Most insurers will provide a reduced premium to insure the vehicle if they are informed a vehicle tracker has been installed. Reduced insurance costs can be a significant saving for fleet operators.
Benefit 7 – Maximise your vehicle utilisation
By using Live Tracking based-reporting systems you can see if any vehicles are being over or under-utilised and make better business decisions about the future use of these vehicles.
You can also see how much business versus personal use there is for each vehicle and driver.
The numerous benefits provided by installing GPS vehicle trackers in your fleet make this the common sense solution for any company looking to be more competitive.