Business owners and truck fleet operators are always looking for ways that will improve efficiency, increase customer satisfaction and most of all add to the bottom line with more profits with better service.
GPS truck tracking provides a one of the best ways through efficient use of technology to manage the trucks in business fleets and provides information in real time to assist your dispatchers in maximising performance.
Real time location information with GPS truck tracking
Once trucks leave the lot they are on their own and operators are relying on the truck driver to perform their job in the most efficient way possible.
Now with GPS truck tracking devices, truck fleet operators can monitor all the trucks in their business fleet and follow their progress as they are in the field.
These valuable devices and systems allow you to communicate with your drivers and provide updates on traffic conditions, roadblocks or construction that might delay your drivers and prevent them from providing timely service to your customers.
Also too from a OH&S viewpoint the operator in the office can see on their screen if a truck has been stationary for a more than usual period of time and then be able to try to contact the driver to see if everything is okay. The fleet operator can call for external assistance if the driver cannot be raised.
Improve customer response times with GPS truck tracking
Speedy service is key to keeping customers happy and earning their loyalty and with GPS truck tracking you have the tools to provide instantaneous response to your customers when they call.
GPS truck tracking allows you to identify the truck closest to your customer and provide an estimated arrival time based on their distance from the customer.
GPS truck tracking is the tool your business needs to improve your operational efficiency and overall business performance which will gain customer loyalty with quick response times.